More Human: Designing a World Where People Come First by Steve Hilton & Scott Bade & Jason Bade

Author:Steve Hilton & Scott Bade & Jason Bade
Language: eng
Format: mobi
ISBN: 9781610396530
Publisher: PublicAffairs
Published: 2016-04-25T14:00:00+00:00

The same goes for services. When I lived there, a man came around every morning to collect my clothes and bring them back crisply ironed the next day; he would have washed them, too, but I had a washing machine.

These luxuries are not new. I took advantage of them long before Uber became a verb, before the world saw the first iPhone in 2007, even before the first submarine fibre-optic cable landed on our shores in 1997. In my hometown of Mumbai, we have had many of these conveniences for at least as long as we have had landlines—and some even earlier than that.

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